You’ve rolled out Microsoft 365 Copilot—your organization has entered the AI revolution.
Mission accomplished!
… or is it?
Out of the box (OOTB), Microsoft 365 Copilot only accesses the underlying LLM’s baseline knowledge and content in your Microsoft 365 tenant. However, most companies have valuable data outside Microsoft 365: manuals, standard operating procedures, policies, inventory systems, ERPs, CRMs, sales data, and more! Plus, OOTB Copilot doesn’t take any action - it just summarizes and answers user prompts.
Custom agents bring Copilot to life expanding its knowledge outside of Microsoft 365, scoping it to specific scenarios with instructions, and teaching it how to take actions in existing systems!
But, before you start customizing Microsoft 365 Copilot you need to understand how it works and what extensibility options are available to you.
In this introductory webinar, you’ll first learn how Microsoft 365 Copilot works. Then, we’ll explore the different extensibility options, when to use each one, the tools you can use to create custom agents, and answer your questions!
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